Privacy Policy

1. Introduction

Ausdata Science Pty Ltd ("we", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the BlogFlow SDK and related services ("Services").

This policy complies with the Privacy Act 1988 (Cth) and the NSW Privacy and Personal Information Protection Act 1998.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name
• API keys and configuration information
• Support requests and communication records
• Payment information (processed through third-party payment processors)

2.2 Automatically Collected Information

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: API call counts, feature usage, error logs
• Cookies and Similar Technologies: For analytics and service improvement

3. How We Use Information

We use the collected information for the following purposes:

• Provide, maintain, and improve BlogFlow SDK services
• Process transactions and manage your account
• Provide customer support and technical assistance
• Send service updates, security alerts, and administrative notifications
• Analyze usage patterns to improve product features (e.g., server-side search, ISR caching optimization)
• Detect, prevent, and address technical issues and security problems
• Comply with legal obligations and law enforcement requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers to help us operate the Services, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services

4.2 Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security audits and monitoring
• Secure data center facilities

However, no security measures are 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian and NSW privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (where legally permitted)
• Object to certain processing activities
• Withdraw consent (if processing is based on consent)

To exercise these rights, please contact us at:

Email: ausdata.ai@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze service usage to improve features
• Provide personalized experiences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we will securely delete or anonymize your information.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside Australia. We ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or service notifications. We recommend reviewing this policy periodically for updates.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the NSW Information and Privacy Commission (IPC NSW).